Border Sheet Metal's technician was the most skilled and knowledgable repairman possible. His understanding of a furnace was astonishing. I called three companies when our furnace stopped on a very cold day. One (the original installer) did not have our install in their new system and had to "check" and call back. Another sent a technician that misinterpreted the error codes and wanted to charge us over $1,000 and could not repair the system that day. Then Border Sheet Metal offered to send someone over for a 2nd opinion. The difference was astounding. The Border technician found the problem, fixed it and corrected two other problems and had the furnace running just fine. (no circuit board needed!). Polite, professional and the best customer service you could want. Highly recommend this company.
We just had the Borders crew install a heat pump and furnace. We have tried to use them for all our heating and water heater work over the last 20 years. They have never failed us and always exceed our expectations. Lea Ann, Tyler, Tim and Dave all work so well together to estimate, schedule, install, explain and get our rebates all submitted. I can't imagine any better service from a company! Thank you
From LeAnne to Dave all the way through installing and rebates for the equipment, everything went smoothly. I appreciate the professionalism and service very much, highly recommended company, thank you!
This place is the best in town. Greg and Lea Ann are great to work with and show pride in their business. You name it involving ducting and HVAC they have done it for me. I would not go to another HVAC company in town. I have done business with all of their competitors and not impressed. Stay away from Bills and Trademark.
We bought our house not knowing the current furnace was 100% out of commission. I called around to get quotes, but they were the only company that would give us the time & day. Since then, they have made sure we were taken care of & warm. I would recommend them over & over.
Excellent Customer Service, from calling the office and setting up Service Call with Jessica, to having our Wonderful Tech, John, arrive promptly as promised. John was extremely knowledgeable and Professional, addressing all our questions and concerns. We highly recommend Border Heating and Cooling for all your needs. KUDOS to Border Heating and Cooling for your great Staff and Service!!
I've been doing business with Border Sheet Metal for five years. I'm not sure why I've not written a review til now because it has always been well deserved. Everyone I've ever dealt with is fantastic, right down to the wonderful woman that answers the phone and schedules appointments. They've always taken care of my primary residence and today was their first appointment at my rental. And again the service was phenomenal. The heater is very old and Bryant gave it some TLC and says it should be good for 4-5 more years, but did tell me to start saving my pennies. I will. And when that time comes Border Sheet Metal will be installing the new system. Guaranteed. Thank you to all of you for always going above and beyond. Great prices too!!
Upon doing business with Border Sheet Metal and Heating, you recognize that quality is a value. They have service that was prompt and attentive which focused not on making a profit. We were provided multiple options and had excellent communication after service.They have our continued business and we'll continue to share positive reviews with others.
Ken provided outstanding service during annual maintenance of our HVAC system. My fireplace practically looks new and functions so much better after his thorough cleaning of the logs and components. He took special care to keep his work area clean and even gave my husband good tips on local fishing holes. We can highly recommend Ken at Border Sheet Metal.
Love this company! They installed heating for me and went above and beyond! The house was old and needed some brave men to crawl in the crawl space! Now they are doing my AC! Great guys! Great company!