Awards & Affilitations | Hayden, ID | Border Sheet Metal & Heating

Highly Skilled HVAC Company

Lennox Circle of Excellence Award Since we opened in 1942, we have consistently obtained awards and recognition for our services. We are proud to have deep roots in our community and strive to help provide the best AC services around.

Lennox Awards

Lennox Centurion Award 1993-2019
Lennox Circle of Excellence Award
Lennox Premier Dealer
Lennox Presidential Award
Lennox Gold Award

Affiliations

State of Idaho Contractor’s License
PCTS Certification for Residential Heat Pump Diagnostics
PCTS Certification for Residential Air Distribution Systems
North Idaho Building Contractors Association

Coeur d’Alene Chamber of Commerce
Better Business Bureau of The Inland Northwest
Inland Northwest HVAC Association

Contact Our Border Specialists

Google Rating

4.6

Border Sheet Metal and Heating

4.6

Alena S.

1727830876

Thank you LeaAnn for opening our eyes to other's deceptive practices. Because of your honesty, we have time to save for a new HVAC system instead of having to take out a loan to buy one before we needed to. You will have our business always and we will shout your praises from the rooftops!Angela & Alena

Scott M.

1727731067

From start to finish this was a very good experience. Everybody involved was super easy to work with. The house feels so much nicer, and the thermostat is really cool too.

Tamara J.

1725919004

Jake, Tyler, David & Tim were great! Thank you for clean, efficient and on time work today installing new heat pump furnace system.

Heather L.

1725464001

Good price, dependable and outstanding service. They replaced our old AC unit-our new Lennox AC unit is quieter and is so efficient. Thank you Border sheet Metal😊

Russell M.

1724184715

I couldn't be more pleased with the performance of their duties and responsibilities. Their work was clean and surprisingly quiet.Job well done.

Greg E.

1724104634

Great Experience from start to finish. Top notch: Returned my calls, showed up when they said they would, up front with pricing with no game playing.

Hydee R.

1723752763

The guys were very nice and considerate. It’s obviously hard work, and they were done in six hours. AC is working great.

Bruce B.

1723676026

Very professional, knowledgeable, friendly gentlemen. It was a pleasure to have them install our new heat pump. You can’t go wrong with these guys!

Ginger R.

1722620353

excellent honestbest company in town

David P.

1722455549

The Border installation crew were exactly on time as arranged. Tyler, Jake and Gunner went to work immediately and worked together as cohesive professional technicians/installers. Their work looked good, and they left the work areas clean after installing a new AC unit, furnace, a new hot water tank and all new fittings and connections. A quality job by a professional team.

Thomas H.

1722385774

The best value for your heating and cooling needs. Very knowledgeable sales staff and excellent crew for installation. Two projects down with one to go!

Zachary S.

1722289686

Polite, professional and skilled

Ken H.

1721946596

My AC broke down a couple days before before the 4th of July. As you know this has been one of THE Hottest summers on record. Border has always been my Go To contractor for HVAC and water heaters. They told me they were totally booked into August. But then they worked me into their schedule three weeks sooner than expected. Their technicians are fast and more reliable and competent than anyone I’ve ever used for myself or my clients. I refer ALL My Clients to Border Sheet Metal

David R.

1721534541

You guys are Awesome!!!

Lisa J.

1721483881

We have done business with Borders for 20 years. Every technician that has represented the company has been top notch. We strongly recommend this incredible company.

Stephanie K.

1721421825

Wow! Great experience. AC went out this summer and furnace needed replaced as well. Border was recommended by family as they have used Border for over 25 years. The tech was right in time, straight-forward, kind, knowledgeable, and I felt very comfortable with his assessment and proposal. Border had the best price as well! To our surprise they were able to install same week and our AC was blasting for a huge heat wave. The front desk was helpful as well. Highly recommend Border! It’s is very clear that they are good at their job.

Kelly

1721406098

Dan was great. Professional and honest. Total asset for his company. As new residents of Post Falls we have found the company we will exclusively use for our HVAC system for years to come due to him. Thank you Dan.

Martin P.

1721166532

I am writing this review in the midst of a weeklong heatwave. Our AC unit failed to work when we kicked it on at the start of the heatwave. We called Border for help. Despite an avalanche of calls from customers with AC problems they were able to work us into their busy schedule. Ben came by and quickly diagnosed a bad coil within the system. Despite our HVAC system being a brand they do not install, they were able to determine the coil was still under warranty and obtain the new coil within a matter of two days. LeAnn and the gals in the front office then worked us back into their already saturated schedule and they now have us up and running with cool air. Ben communicated with us at every step. He knows what the heck he is doing; friendly, knowledgeable, hard-working and professional. Best of all, the cost of the repair was less than we anticipated. We will be calling them for all of our future HVAC needs. I highly recommend this company.

Anthony S.

1720808040

My air conditioner was blowing air but it wasn’t cold and it’s July and around 100 degrees. I do a lot of DIY around my home and property but after watching some YouTube videos I decided that this HVAC situation was more than I wanted to dive into. So I called Border and Ben came out the next day. He was very nice and explained everything he was doing. He located the issues and fixed the problems: one of which was a refrigerant shortage of 3 pounds. After checking everything out, cleaning the unit and adding refrigerant Ben gave me a few tips on keeping things running smoothly. Overall a great experience and I am very glad my house is nice and cool for the hot summer days. I know who to call for any future issues or maintenance jobs that seem beyond the DIY level I feel comfortable with.

Thonas B.

1720570910

Heidi A.

1720104896

Always dependable and great technicians!

Tim S.

1719541815

The guys were very professional, personable and pleasant. They took time to answer all of our questions and explain everything thoroughly. They did a great job and we enjoyed getting to meet them.

Phillipe A.

1719513926

Very nice young men installed our new air conditioning unit competently and quickly. So far, so good! Highly recommend Border Sheet Metal.

dylan P.

1719348025

Dan savage delivered us the best service we have ever received from a heating and cooling company so far. We had reached out to Borders for a second opinion and Dan actually took the time to run through our system without just immediately resorting to selling us something we don’t need. We have had countless people look at our system and he was able to get our AC on and working properly for the first time in years. The owners are beyond grateful and will now be going to Dan first for all services.

Michael Van S.

1719345459

Border Sheet Metal installed our heat pump during the construction of our home in 1998 and there was no question we wanted them 26 years later to replace our older unit with a new system. They were timely and very cost effective. Super impressed with the new tech they helped us set up to insure maximum efficiency out of the new system, HIGHLY recommend!

Corinne B.

1719160900

Professional, prompt and trustworthy.

Carrie B.

1718414951

We couldn’t be happier with the service provided by Border. We just had our third a/c wall unit installed because we were so happy with the first two. Jake and Tim were timely, friendly, thorough and efficient. The install went perfectly.We would highly recommend Border!

C B.

1718389767

This company is run by great people! I purchased the best quality, entirely new , system for the best price around. I added A/C to my furnace only set-up; replaced my 25 year old furnace and now I'll be staying cool and comfortable all summer as well as warmer and more even temp in winter. The installation was amazing and done courteous and professionally by Tyler and Jake. Will recommend Border to anyone and everyone. I am very happy. Thanks again

Debi M.

1718059503

Nic was GREAT! Very professional and through. Highly recommend Border for furnace maintenance.

Tammy G.

1717688229

Fast service from beginning to end! The guys where friendly and explained set up very well. We are super happy with whole process.

Sean B.

1717608715

Tyler and Jake did an absolutely amazing job installing our new Lennox heat pump and furnace. Dave and LeeAnn were very easy to work with and answered all our questions prior to installation. We would highly recommend Border!

Patty M.

1716572953

Excellent customer service from rep Nic! Thank you, Border👍🏻

jane D.

1716506335

Jeff, Tyler, Tim, Jake, Dan and Myron from BORDER Sheet Metal & Heating were great!Their rep came out last fall and gave us a reasonable quote for mini splits, which we scheduled to do in the Spring. They came out this morning, did the install and were finished in just a few hours. Their work was excellent - they were efficient, precise and were extremely careful and conscientious about working on our 1946 family cabin. All of the guys were polite, kind and helpful, testing each unit and then explaining how to use the system and telling me to call if I had any questions or concerns. I would not hesitate to recommend BORDER and the team to anyone looking to do heating or cooling work.

Jim H.

1716320120

Jake and Tyler were extremely professional. Everything looked great!

Georgia P.

1715629233

hands down THE BEST service ever from sales to installation and everything in between. Call them ... they will answer!

Virginia T.

1715311330

Very clear on process and programs. Answered all my many questions. Price was more reasonable than other quotes I had. Thanks so much!

molly O.

1715281931

Duane L.

1714184152

Fast, friendly and efficient. Jake and Tyler did a great job.

Gerald R.

1713915943

Our Tec, Nic, was everything you would expect from an expert technician. He was polite, friendly, knowledgeable, and very efficient. We will be glad to have him back again!

Sarah M.

1713549024

Border does great service and will not charge for things you don't need. I had them service a system this Spring that a competitor said needed to be replaced for no reason. Thank you for being fair and honest!

Rc W.

1711156527

James F.

1710607000

First off, sales guy Dave did a great job explaining options. Because of new space available came up with a plan to move the air filter into a better place.The installers came right on time. Took out the old, put in the new, adapted the fittings, filter, and condensate pump into better places.Showed my how to run the new thermostat.Super job overall.

Catherine C.

1710434727

Great Service.Very knowledgeable and Professional.

Victoria

1709680839

Robert G.

1708482968

Customer since 1993. Just installed a second furnace. Very professional, personable and clean installation.

Pam J.

1700263089