Our Goal is to Keep You and the Air You Breathe Safe

Here at Border Sheet Metal & Heating, we are closely monitoring COVID-19 and its impact on our region. The safety of our employees and customers remains our highest priority. Since we are a service orientated company entering many homes each day, we have implemented a plan to ensure we are doing our part to reduce the spread of illness while ensuring our ability to provide exceptional service.

Border Sheet Metal & Heating’s Promise To You:

Each morning we will be monitoring each employee’s temperature before dispatching out for the day. In the event an employee is running a fever we will send them home for further monitoring. We are encouraging and practicing “social” distancing here at work and home.

Any employee not feeling well is encouraged to stay home until feeling better. Since we do not pay sick time… this will be evaluated on a case by case basis to ensure each employee is not penalized financially for staying home. If an employee is sick we encourage them to make an appointment with their doctor to ensure safe return to work.

All employees will carry with them anti-bacterial sanitizer, wipes, and will wear gloves into EVERY home. They will use “social” distancing with customers, practice good hygiene such as cough or sneeze into a tissue, then throw the tissue in the trash, washing their hands for 20 seconds using soap and hot water, using sanitizer when entering or exiting customers’ homes, wiping down their truck handles, tools, and steering wheels. With a shortage of hand sanitizer and wipes currently we are using “Hercules” wipes until our shipment of sanitizer and wipes arrives later this week. We are placing GREAT emphasis on the disinfection of common surfaces such as table surfaces, countertops, and door pulls in our office and warehouse to ensure we all are doing what we can.

At this time we will not be requiring customers to sign our work orders, proposals, and are encouraging customers to call into the office to make a payment over the phone or send a check.

We are currently offering “curbside” service if you are in need of a filter. Please feel free to call our office at 208-772-9282 to make your payment over the phone and we can have your filter ready for pickup at the front door. This will greatly reduce any exposure to our staff and you.

As we work through this virus and impact on our local area we will be updating our plan as needed. At this time our office will stay open Monday-Friday 7 am to 5 pm but may change in the future depending on need. Please call us with any questions or concerns.

Thank you,
Greg & Lea Ann Brouillard